Frequently Asked Questions
Discover solutions to frequently raised inquiries about our financial services.
What is FI TEQ?
FI TEQ is a comprehensive online platform that offers a wide range of financial services to individuals and businesses. Our user-friendly website and application provide convenient access to various financial tools and resources, empowering users to manage their finances effectively and make informed decisions.
Who can use FI TEQ ?
The account management platform is suitable for diverse businesses involved in handling client funds, such as Banks, Electronic Money Institutions (EMI), Payment Institutions (PI), Asset Managers, Trust Companies, Finance Companies, Payroll Companies, Savings and Loans, Credit Unions, and various other non-banking financial institutions.
What are some key features FI TEQ offers?
Personal banking, loans and credit, investment opportunities, insurance services, secure transactions, financial planning, customer support and much more. Additionally, FI TEQ offers secure storage and trading services for cryptocurrencies. Users can securely store their digital assets in our encrypted wallets and seamlessly trade various cryptocurrencies, including Bitcoin, Ethereum, and Litecoin.
Does FI TEQ offer mobile banking services?
Yes. FI TEQ provides a complete end-to-end solution with a system that is fully optimized for all devices, including smartphones and tablets. Additionally, we offer the option of personalized Mobile Apps for iOS and Android. Our team handles the customization of the apps and manages all app store approvals, making it simple to enhance your mobile banking services!
Does FI TEQ support various administrator accounts?
Yes. The system provides you with the ability to generate an unlimited number of administrative profiles, offering the flexibility to assign unique levels of permissions to each profile.
Does FI TEQ support multiple currencies?
Yes. Our platform specializes in handling accounts across various currencies. You have the freedom to enable or disable currencies according to your preferences through the admin settings. When dealing with transactions involving accounts in different currencies, you can make use of the exchange rate feed from the European Central Bank (ECB) or any other feed of your choice. Moreover, we offer the flexibility to integrate any additional currency you require, including virtual and cryptocurrencies. As an optional feature, we also provide cryptocurrency exchange rate fees for your convenience.